SUITE STORIES

HIGH-END CONTENT CREATION FOR BOUTIQUE HOTELS

User-Generated Content that feels as luxe as you are.

You’re in the business of curating high-touch experiences for your guests. Don’t settle for content that feels low budget.

In a world of demanding algorithms and dwindling attention spans, your content matters. Catching the eye of your dream clientele is about more than posting as much as possible–it’s about creating quality content that stops viewers mid-scroll. Because when you’re in the business of luxury, every touchpoint should feel opulent.

Our user-generated content creation focuses on the experience of immersing oneself in your property, with a mix of digital and analog content creation that gives viewers the sentimental feeling of memories yet to be made.

UGC that taps into the selling power of social media

TikTok users over 25 in the US

20,000,000+

of consumers make buying decisions on social

74%

chance to make a memorable first impression

1

boutique hotels in the US

5,000+

Get your content in front of an aligned audience.

Refined Reservation UGC content typically resonates with an audience who is style-conscious, brand-aware, and place high value on unique experiences.

  • Primarily women, ages 38-45
  • Enjoy personal, informal content
  • Respond to original content, humor, and sentimentality
  • Highly engaged with video and carousel content

WHY UGC?

From “I like them” to “I trust them”

Your team might be good at creating aesthetic content on their own. But can they expertly infuse aesthetics with authenticity? UGC humanizes your brand, adding a layer of authenticity and organic connection that can only be achieved through content created by someone with a genuine passion for your property.

From cookie-cutter to stand-out

Ever notice how content starts to blend together after a few minutes of scrolling? A fresh perspective on representing your brand will make your content (and your business) stand out in a sea of sameness.

From “maybe one day” to “booking now”

Take your property off of the “bucket list” and onto the travel itinerary with content that prioritizes the current experience of staying in your space. Our carefully strategized, shot, and edited content makes booking a stay in your hotel a top priority for viewers.

OUR EXPERTISE

Connection-driven content

Travel recommendations & guides

Our content is a careful balance of digital and analog, nostalgic and inspiring, and personal and editorial. We’re experts in creating content that feels just like your space–luxury, yet attainable.

Short-form video content

Super-8 & film

DREAM CLIENTS

The unique, emotion-driven nature of my content means that I take on an extremely limited number of clients per year. I want the content you create for your brand to be just as unique as the property itself.

The Marlton Hotel
Hotel Bachaumont
Arlo Hotels
The Zetter Townhouse
Artist Residence
Monsieur George
JK Place Hotels
The High Line Hotel
Chiltern Firehouse

The Marlton Hotel
Hotel Bachaumont
Arlo Hotels
The Zetter Townhouse
Artist Residence
Monsieur George
JK Place Hotels
The High Line Hotel
Chiltern Firehouse

Not just UGC. Boutique hotel UGC.

Our entire business is built on a passion for boutique travel, and hotels that make having a place to stay feel like a once-in-a-lifetime experience. We love a luxe, boutique hotel experience, and know exactly how to create content that embodies the feeling of crisp cotton sheets and a warm, fluffy hotel robe.

Many luxury travel enthusiasts are chasing that nostalgic, sentimental feeling. By blending analog (super-8 and film camera footage) with digital, we create content that gives your property an air of modernity mixed with the feeling of nostalgia.

We get hospitality, and we get hospitality marketing. Simple as that.

We are just as travel-obsessed as we are marketing-minded, making Refined Reservation the perfect match for your content creation.

Frequently Asked Questions

Q: WHAT ARE YOUR PRICES FOR UGC?

Our UGC content is custom-quoted based on your individual needs and typically falls in the $1,000-$2,500 price range. Please get in touch if you’re interested in receiving a custom quote.

Q: WHAT TYPE OF CONTENT DO YOU DELIVER?

We specialize in short-form video content that mixes old-school mediums like Super-8 and film footage with modern phone footage.

Refined Reservation maintains the copyright and unlimited usage rights of all photographs and video content, however the fully executed contract grants the client white label rights as well as perpetual limited usage rights to the final product once payment is received in full.

Q: CAN WE WHITE LABEL YOUR CONTENT FOR ADS?

Get more bookings with user-generated content.

Get your boutique hotel in front of aligned guests with our custom-curated content creation service.

WAYS TO WORK

with us

LEARN MORE ABOUT

LOCATION SERVICES

INQUIRE FOR

UGC services

LEARN MORE ABOUT 

REPUTATION MANAGEMENT