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Way back in 2015, our founder was on the hunt for a high-end hotel to stay at during a visit to NYC. But, a Google search for “boutique hotel” revealed nothing but page after page of ads for hotels that might have been nice… but certainly weren’t worth the risk. Finally, after culling through six pages of search results, Jennifer found a New York Times article for The Marlton Hotel. Needless to say, it was love at first sight.

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Jennifer is a Dallas based world traveler with a love for all things bougie. After a lifetime spent as the de facto travel recommender for her friends and family, Jennifer decided to embrace her role as a luxury concierge. Beyond a love for travel and high-end experiences, Jennifer has an obsession with 90’s supermodels (the last generation of true supermodels, tbh), and a passion for infusing little bits of luxury into her everyday life. She believes, above all else, that you’re not supposed to save “the good stuff” for a special occasion, because every day is a special occasion.

FOUNDER OF REFINED RESERVATION

With their Margiela robes, jewel-box sized bedrooms, and cozy classic New York City vibes, The Marlton quickly became a home away from home. But, for as awe-inspiring as The Marlton is, why wasn’t it showing up on the first pages of Google?