Helping your hotel gain the exposure it deserves.
You and your team have done all the work–you’ve built a luxury brand, created cozy accommodations, and now you dedicate your time and energy to taking care of your guests. Your reputation as a high-end hotel is well-earned. But, it’s time to get your business in front of an even bigger audience of travelers and luxury seekers.
Work with Refined Reservation
Work with
Refined Reservation
REPUTATION MANAGEMENT
Do you know what your guests are saying about you online?
Chances are, you don’t have the manpower or the time to manage all of the different review platforms and respond to everything that requires the attention of your team. But, quicker response times and better reviews mean increased visibility for your business. Refined Reservation will monitor reviews across all platforms, and notify you immediately when there’s a review that requires your response.
The results are improved searchability, increased reach, and happier customers without any added stress on your already busy team.
Content Creation
At Refined Reservation, we are expert travelers.
Which is why we partner with boutique hotels to create social content and blogs to highlight their high-end experiences. Whether you are looking for user-generated content posted across our blog and social channels, or content created for your own accounts–we will provide content for your business that becomes a key foot traffic and revenue driver.
We are in a new era of lead generation.
It’s no longer enough to rely on a positive Yelp score to bring new and return customers to your hotel. People are looking for recent experiences and continued luxury. They want to know that they’ve found the perfect option for them, out of all the other hotels they could choose.
Forward-thinking businesses are focusing their efforts on multi-platform lead generation, user-generated content, and nurturing customer relationships.
ELEVATED CUSTOMER SERVICE
Ensure that your guests feel cared for long after they’ve checked out, by quickly addressing any issues that may arise.
INCREASED EXPOSURE
An emphasis on reputation management via user-generated content helps your business gain exposure to new audiences across platforms.
LEAD DIVERSIFICATION
With your visitors creating content on your behalf, and your reviews being solicited, monitored, and responded to, your hotel will gain interested leads and reservations from a wide number of different platforms.
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